News

The U.S. Department of Transportation (DOT) is considering new rules that could transform the way airlines handle significant flight delays and cancellations. If implemented, the regulations would ...
Under a proposal put forward by the Transportation Department on Dec. 5, airlines would have to compensate passengers for cancellations and delays of more than three hours. The rule would apply ...
The new proposal resembles a policy that is already in place in the European Union, where passengers can receive up to 600 euros, or about $660, for delayed or canceled flights.
The U.S. Department of Transportation has launched another rulemaking that would require airlines pay customers when a flight is canceled or significantly delayed, the agency announced Thursday. DOT ...
On Wednesday, the US Department of Transportation proposed a new rule that would force carriers to compensate passengers for delays on flights operating to, from, or within the US. Currently, the ...
Department of Transportation rules around delays of U.S. are murky. There's no official requirement for passengers to receive a refund or reimbursement in a result of a flight delay.
Airlines for America (A4A) — a trade group representing the largest U.S. carriers — is criticizing the Department of Transportation's proposed plan to update its customer service dashboard to ...
If my flight is delayed, am I entitled to compensation? This also varies from airline to airline , but in short: no. For example, the DOT acknowledges that it has not defined “significant delay” ...
The US Department of Transportation launched a new "airline customer service dashboard" this year.; It breaks down the different rights passengers have when an airline delays or cancels their flight.