Persistent low demand has driven discounting to "unprecedented" levels, according to the report, with carriers like FedEx and UPS offering heavier discounts to more types of customers and on more ...
Even with heightened discounts, expanded surcharges from FedEx and UPS have taken a bite out of ... EVP and Chief Customer Officer Brie Carere said on an earnings call.
UPS and FedEx, which began offering discounts to larger customers last year, are now aggressively chasing smaller customers, ...